Increasingly, a group of technological tools that many companies find essential is being grouped into a more significant segment. Such innovations can mean ease of business use and foster more digital transformation. ITSM, or IT Service... (Read More)

The switch that many companies are making to multi-cloud services also mean there are some challenges with how it works within a set infrastructure. While the mobility, convenience and efficiency of the cloud - whether it’s one provider or several... (Read More)

It’s a simple fact of life: the way that technology is routed and used by businesses can be complex. As a result, there may be concerns or issues that pop up even for companies that have experts in infrastructure or networking as part of their... (Read More)

In previous posts, we've talked about the types of terms we’ve encountered that are being adopted by companies around the world. Not every buzzword ends up sticking — and in fact, some are just different terms for something that’s been around... (Read More)

The rise in the use of machine learning can be startling when you really look at its trajectory of it in the workplace. Although artificial intelligence as a specific discipline around since the early 1950s, the use of more sophisticated systems has... (Read More)

Sometimes it’s not the source that’s the most important factor for bringing more responsive IT solutions — it’s what those solutions will do for each business unit at your company. This is where business-led IT has gained ground in the... (Read More)

The hybrid workforce isn’t going to revert to the old office environment anytime soon. Even with the pandemic as less of a threat to personal safety, once you have worked remotely it’s likely you don’t want to return — that’s just the... (Read More)

To say that operational concerns have taken a bite out of efficiency as of late is probably an understatement. Finding the right staff to do the work you need to execute — especially with Information Technology — can be a challenge. What some... (Read More)

One of the most pressing concerns in the tech world is sustainability. Making sure that the environment is protected as well as your data has become a value of forward-thinking companies. The question, though, is how to make sure you're doing all... (Read More)

One of the challenges in using a data center is downtime. It’s inevitable that at some point outages will occur, and they could result from a variety of causes that need to be investigated and explored both during the outage and as you assess... (Read More)